Bronze Quality Award Training
September 18, 2024 | 9:00 a.m. - 4:15 p.m. CT
Location: Nebraska Health Care Association - Vetter Family Learning Center, 1200 Libra Drive, Suite 100, Lincoln, NE
Sponsored by: 
Content: The AHCA/NCAL National Quality Award Program is a progressive program that is based on the Baldrige Criteria for Performance Excellence. Participants move from the Bronze level, to Silver, and then ultimately to Gold. The developmental nature of this program allows facilities to put processes and systems in place to improve the care and service to residents.
Bring your teams and join us for a Quality Award workshop facilitated by Cathy Bergland. Cathy has facilitated several sessions for NHCA and is well-received for her knowledgeable and practical approach. She is a trainer, judge, and examiner for the Quality Award Program, as well as the Chair of the Quality Award Board.
In this one-day, in-person workshop participants will examine the requirements and draft initial framework of the AHCA/NCAL Bronze National Quality Award Application. Participants will leave the workshop with a better understanding of how to use the criteria as an improvement tool, and to better focus and accelerate your performance excellence efforts.
Objectives: At the completion of the training, the participant will be able to:
- Understand the AHCA/NCAL Bronze Quality Award process and the value of participating in the process
- Go “behind the scenes” of the assessment process and why using the criteria is important – beyond an award application
- Understand the technical requirements and policies of the Bronze Quality Award process
- Understand how quality improvement activities build a culture of continuous improvement and high-performance work teams
- Write the draft of your organization’s Bronze Quality Award application
Audience: This program is appropriate for all staff in assisted living and nursing facilities. Facilities may send individual representatives but are encouraged to send a three-member team consisting of an administrator, mid-level leader, and frontline caregiver.
Facilitator: Cathy A. Bergland (MBA, LNHA) AHCA/NCAL National Quality Award Board of Overseers, Trainer and Judge; Lead Consultant and Trainer, CB Leadership Group
Format: In-person only
Schedule:
| Wednesday, September 18 |
| Start Time |
End Time |
Session Name |
| 8:30 a.m. |
9:00 a.m. |
Registration |
| 9:00 a.m. |
10:15 a.m. |
Program |
| 10:15 a.m. |
10:30 a.m. |
Break |
| 10:30 a.m. |
11:45 a.m. |
Program |
| 11:45 a.m. |
12:45 p.m. |
Lunch provided |
| 12:45 p.m. |
2:00 p.m. |
Program |
| 2:00 p.m. |
2:15 p.m. |
Break |
| 2:15 p.m. |
4:15 p.m. |
Program |
Registration Information: PRE-REGISTRATION is encouraged. Registration at the door will be accepted if
space permits. If you wish to confirm your registration, call the NHCA office
at 402-435-3551.
Registration includes lunch, breaks, and the handout link.
| Registration Fee (continuing education credit included): |
| Members |
$169 |
|
CE Credit: 5.75 hours of continuing education are available. Please defer to your licensing
board or agency to ensure courses taken meet your license requirements.
Handouts: Printed handouts will not be provided. Prior to the program, registrants will receive
an email with links to view the handouts.
Evaluations: Please provide feedback on the course by completing the evaluation. A link to the online evaluation will be emailed to registrants.
Cancellation Policy: Substitution, cancellation, and refund policies can be found at this link.
Liability Release Statement: Photographs are taken during Nebraska Health Care Association events for use in
media releases, newsletters, nehca.org, and social media. By registering for this
event, you grant NHCA the right to use your name and photograph for such
purposes.
Hotel Room Block: Residence Inn by Marriott Lincoln South, 5865 Boboli Ln
Lincoln, NE 68516
Call 402-423-1555 and mention Nebraska Health Care Association to receive the
discounted room rate of $119 a night.
Please make your reservations by September 4, 2024. The discounted room rate is
not guaranteed for any reservations made after these dates.