Behavioral Health Navigator: Essential Skills for Crisis and De-escalation

August 29, 2024 | 8:30 a.m. - 4:15 p.m. CT

Location: Nebraska Health Care Association - Vetter Family Learning Center, 1200 Libra Drive, Suite 100, Lincoln, NE

Content: This training covers essential behavioral health basics, including diagnosis, treatment, and the crucial role of trauma in resident care. Participants will learn to recognize and respond to crises and escalation effectively. This training emphasizes practical skills, such as de-escalation communication techniques, hands-on role-playing scenarios, and thorough debriefing procedures following a crisis. Equip your staff with the knowledge and tools they need to enhance resident care and create a safer, more supportive environment for all.

Objectives: At the completion of the training, the participant will be able to: 

1. Explain the fundamentals of behavioral health, including identifying the signs and symptoms of common diagnoses.
2. Identify signs of a behavioral health crisis.
3. Take appropriate steps to effectively intervene in a crisis.
4. Utilize communication techniques to de-escalate crisis situations.
5. Describe the importance of post-crisis debriefing and learn methods to reflect and learn from crisis situations. 
   

Audience: This program is appropriate for all staff in nursing facilities and assisted living communities. 

Facilitators: 
Connie Knorr, RN, BSN, Curriculum Development and Learning Manager
Jennifer Hagen, LICSW, Suicide Prevention Coordinator, Nebraska - Western Iowa Health Care System, U.S. Department of Veterans Affairs

Format: Registrants will have the option to attend in person or virtually. Each attendee will designate in-person or virtual format during registration. Registrants must attend in the format in which they are registered.

If you are attending virtually, an internet connection is required. NHCA uses Zoom as the webinar platform. You may participate from any computer and most mobile devices that have internet access. However, to receive full credit, you must be logged into the Zoom app through your computer or mobile device. Visit zoom.us/test to test if your computer is ready for a Zoom session and to download the latest application. The audio portion of this webinar is run through the computer rather than a phone line. A computer with external speakers or headset is needed; a microphone and/or webcam is required. Questions for the instructor can be asked through chat and Q&A functions in the Zoom app. If you need technical assistance, please call 402-435-3551 or email [email protected]. 

Schedule: 

Registration Information: PRE-REGISTRATION is encouraged. Registration at the door will be accepted if space permits. If you wish to confirm your registration, call the NHCA office at 402-435-3551. 

CE Credit: 6.25 hours of continuing education are available. Please defer to your licensing board or agency to ensure courses taken meet your license requirements.

Handouts: Printed handouts will not be provided. Upon registration, a link to handouts will be available in the "Education" tab in your account profile.

Evaluations: Please provide feedback on the course by completing the evaluation, which is available in the "Education" tab in your account profile.

Cancellation Policy: Substitution, cancellation, and refund policies can be found at this link.

Liability Release Statement: Photographs are taken during Nebraska Health Care Association events for use in media releases, newsletters, nehca.org, and social media. By registering for this event, you grant NHCA the right to use your name and photograph for such purposes.

Hotel Room Block: Residence Inn by Marriott Lincoln South, 5865 Boboli Ln Lincoln, NE 68516

Call 402-423-1555 and mention Nebraska Health Care Association to receive the discounted room rate of $114 a night. 

Please make your reservations by August 15, 2024. The discounted room rate is not guaranteed for any reservations made after these dates.